“When you change your thoughts, remember to also change your world.”
— Norman Vincent Peale

Table of Content

1. Synoverge Insights ..................................................Explore
2. New Opportunities ..................................................Explore
3. Success Story ............................................................Explore
4. Future of project management with AI....Explore
5. Tech Corner ................................................................Explore
6. Synovergian Corner ..............................................Explore

Synoverge Insights

As mentioned during our Annual Day Speech, there is a going to be a shift towards Digital Next from Classic Digital Transformation Services that Indian IT Services companies (including Synoverge) has been offering predominantly. It is important for us to understand what this shift means to Synoverge and to all of us.

First of all, what is Digital Next? Having digitally transformed their business and processes over last few years, companies are now adopting to an evolving landscape of digital transformation and advanced technologies to remain competitive. To achieve this there is wide range of innovation happening in the areas of artificial intelligence, cloud computing, Data Analytics, Automation and IOT.

For IT service providers like Synoverge, we see Digital Next impacting in following ways:

Focus on Client Centric Innovation:

To stay ahead, companies like us need to invest more and more on client specific R & D that can helps us create proprietary tools and solutions that leverage emerging technologies in each client context.

Service Transformation:

There will be a shift from traditional IT services to offering more digital and platform-led solutions that has major emphasis on cloud services, AI, and data analytics. This requires upskilling and reskilling our teams.

Client Demand:

Clients are increasingly looking for comprehensive digital solutions. At the same time, we will also see our Product Engineering business see similar shift where we will see more and more products being built on these advanced technologies. Offering some of such services may lead to forming strategic partnerships with Deep tech providers and leading ISVs.

Operational Efficiency:

for us to be offer Digital Next services, we ourselves will need to be adopting digital technologies in a way that it helps us reduce operational costs and improve efficiency. We will see more and more automaton and AI being leveraged to streamline processes and enhance service delivery.

Overall, embracing Digital Next also needs a Cultural Shift for us. We need to make necessary changes to inculcate culture of innovations, being able to understand customers’ business well and extreme agility in meeting client needs through our service delivery platforms. & processes. As you may be aware that at Synoverge we are taking a solution-oriented approach to the technology offerings to our customers. We believe that the technology in itself may not be sellable as an offering unless we are solving a business need or providing a value add in real business.

To stay relevant today, we have to adapt and innovate in terms of our approach and solution offerings. I am happy to share that we have made some good progress on some of the solutions we are building, 3 out of 6 of them will be launched in coming month with proper branding.

We have also revisited the Organization Structure and aligned it to Organization strategy and focus. This will help bring more clarity and focus on our goals and objectives. The new Organization structure has been published and is already implemented and in motion.

In recent few months, we have taken security as a focus area and a security framework has been created which will be adopted and complied organization wide. A task force has been prepared for the same to ensure we have compliance on security aspects on all projects. Similar approach has been taken for DevOps across all projects. This will bring credibility and maturity in our systems which is required for the customers we are servicing.

We are coming to the end of the 2024 year, and we are expecting that 2025 will be bringing some positive changes in the industry. I am confident that the initiatives and actions in the last few months will help us to be better prepared for what lies ahead. Wishing our extended Synoverge Family a very Happy Diwali and Happy New Year.

New Opportunities

Audit Unit

The SharePoint Consultation engagement for global maritime entity specializing in the tanker, gas, and offshore sectors. Its IT Department oversees some of the IT services for the various Business units including the audit unit. This engagement is a strategic initiative to enhance collaboration, streamline project document management, space management and improve efficiency of usage of SharePoint portals across Bus. The engagement involves understanding the current implementation and providing recommendations, best practices, solutions to their existing, and sample codes for improving usability and maintainability of documents.

Bikes Company

A BMX & mountain bikes company in CA, USA has shown interest in implementing D365 ERP. Our team has given one round of solution demos & their business team is interested in exploring the ERP features in more depth. A second round of demo is planned and thereafter we will discuss the final implementation cost & timelines.

Digital Design Service

A digital design service company in CA, USA specializing in branding, digital design, and visual communications has shown interest in implementing D365 ERP. Our team has had multiple rounds of discussions on the solution features, and we have submitted the implementation proposal. Currently, the cost & timelines for the implementation are under management discussions.

Success Story

The CSM (Insurance domain mobile team) development team recently reached an impressive milestone by completing the end-to-end application development ahead of schedule while maintaining good quality standards. The team ensured comprehensive unit testing across various scenarios, comparing results with the previous application to guarantee accuracy. Their commitment to excellence and proactive problem-solving led to a final product aligned with client needs. In addition to delivering the E2E application, the team managed ongoing support for the older application and other related systems, ensuring no disruptions. This remarkable achievement reflects their dedication, hard work, and focus on delivering top-notch results within tight timelines.

Our team recently completed a successful UI revamp for a long-standing client. The revamp was needed as the older version had complex interface, was not responsive and needed updates on consistency and aesthetics. Considering that hundreds of users depended on the application for their businesses, there was expectation from client that the revamp be of high quality and have minimum issues. Client being from web design background wanted full control over all user interface aspects. They were not familiar with modern user interface frameworks like Angular. To accommodate this requirement, the team worked collaboratively with the client where they produced the HTML and CSS while the team converted it to Angular. Due to longer duration of the revamp, the team ensured that client stakeholders were kept engaged and enthused by providing demos on weekly basis as well as providing alpha releases for clients to test and provide feedback on. Team also employed vertical slice based development, ensured API compatibility and worked with client on doing phased releases. Initially team worked with client to engage their critical customers for beta testing in an isolated environment and gathered feedback. That was incorporated and a soft launch was carried out by team against production backend and rolled out to critical customers for verification. After successful soft launch, the team enabled revamped UI for all customers without any challenges on the day of launch or post launch. Client has been receiving excellent reviews from their customers and have appreciated Synoverge on multiple fronts!

React Context API: Simple and Efficient Global State Management

The React Context API provides a straightforward way to manage global state for small to medium-sized applications without the need for external libraries. It works by allowing you to share values (state) between components without explicitly passing props down through each level of the component tree.

Use Cases: It is ideal for scenarios like theme toggling, user authentication status, or language selection, where the state needs to be accessible across multiple components.
Implementation: To use the Context API, you create a context using React.createContext(), then provide a value via a Context.Provider and consume it using useContext().

Advantages

No need for prop drilling (passing props through many layers of components).
Simple to implement for smaller apps.
Supports asynchronous data flow with hooks like useEffect and useReducer.

Considerations

Not suited for large, complex applications with deep component trees or intricate state logic.
Can lead to performance bottlenecks if the entire tree is re-rendered unnecessarily. Use React.memo to optimize.

Redux: Predictable and Scalable State Management

Redux is a popular state management library used for managing complex and large-scale application state in a predictable and consistent manner. It works by maintaining a single source of truth (a centralized state store) and enforcing strict unidirectional data flow.

Key Principles

Single Source of Truth: The entire state of the application is stored in a single JavaScript object.
State is Read-Only: The only way to change the state is by dispatching an action.
Changes are Made with Pure Functions: Reducers are pure functions that specify how the state changes in response to actions.
Implementation: Redux is used by defining a global store, dispatching actions, and updating the store via reducers.

When to Use Redux

For applications with a large amount of shared or complex state.
When the application involves heavy user interaction and state mutation (e.g., forms, dynamic UIs).
When your app's state transitions need to be well-defined and predictable.

Advantages

No need for prop drilling (passing props through many layers of components).
Simple to implement for smaller apps.
Supports asynchronous data flow with hooks like useEffect and useReducer.

Drawbacks

Can introduce boilerplate code (actions, reducers, etc.).
Overkill for small or simple applications.

Comparison: When to Use Context API vs Redux

While both Context API and Redux are used for managing state, choosing between them depends on your application's complexity and size:

Use Context API

When your app has a simpler state management need, like theming or localization.
When you don’t need middleware for handling side effects (like asynchronous operations).

Use Redux

When the app has complex state and interactions that need clear, predictable updates.
When you need features like time-travel debugging, middleware integration, or handling asynchronous actions (with redux-thunk or redux-saga).
When the application grows beyond what Context API can efficiently handle.

REACT AND TYPESCRIPT BEST PRACTICES Read More

Type Safety

TypeScript provides static typing to ensure that components in React adhere to specific types, reducing the chance of bugs. By explicitly defining the types of props, state, and event handlers , developers can ensure that only the correct data types are passed to components. This prevents runtime errors and improves maintainability.

Strongly Typed Props and States

Ensuring that props and states are typed correctly helps avoid miscommunication between components. React and TypeScript allow developers to specify the exact structure of the data a component expects, which ensures that the application remains consistent and predictable.

Code Organization with Types, Interfaces, and Generics

TypeScript encourages good code organization by leveraging types, interfaces, and generics. Using these, you can define reusable and flexible data structures that enhance the overall scalability of your codebase.

Interfaces: Used for defining object structures and enforcing consistency across the app.
Generics: Allow you to create reusable components that work with any data type.

Improved Developer Experience with TypeScript

TypeScript dramatically enhances the developer experience by providing features like:

Code completion: Developers get intelligent suggestions while coding.
Type hints: Helps visualize what types are expected, making code easier to read.
Error detection: TypeScript flags errors early in development, preventing issues from being discovered during runtime.

TypeScript’s IDE support also gives real-time feedback, which improves productivity and reduces the number of errors.

Enforcing Best Practices with Linting and Type Checking

Using tools like ESLint with TypeScript helps maintain a clean and consistent codebase. Linting tools ensure that the code adheres to the agreed-upon conventions, while TypeScript’s static analysis guarantees correctness.

Prettier can also be integrated to automatically format your code according to the set conventions.

Avoiding ‘Any’ Type and Using Strict Mode

A common pitfall in TypeScript is over-relying on the any type, which effectively disables type checking. To ensure that your app benefits fully from TypeScript’s safety features:

Avoid using any unless absolutely necessary.
Enable Strict Mode in the tsconfig.json file. This mode enforces stricter rules around null checking, type inference, and type assertions, leading to better code quality.

Preventing Bugs with TypeScript

TypeScript reduces the risk of runtime bugs by ensuring that data types are properly enforced throughout the application. TypeScript helps catch potential issues at compile time, making the codebase more reliable and secure.

For example, it will flag if the wrong type of prop is passed to a component, preventing bugs that may arise later in production.

Headline: 7 Types of rest to be top performer

HOW TO BE THE BEST

Achieving peak performance isn’t just about working hard; it’s about balancing effort with the right types of rest. In high-pressure environments, understanding and implementing diverse rest strategies can enhance productivity, creativity, and overall well-being. Let's explore the seven types of rest essential for top performance:

Mental Rest: Mental rest involves giving your mind a break from constant concentration and processing. This prevents cognitive overload and enhances focus.

Social Rest: Social rest involves maintaining a balance between social interactions and solitude. It means having restorative time away from draining social situations while engaging with supportive and positive people.

Emotional Rest: Emotional rest is about managing and expressing feelings, avoiding emotional exhaustion, and finding a balance between personal and professional interactions.

Physical Rest: This type of rest addresses the body's need to recover from physical exertion. It can be passive, like sleeping or napping, or active, involving activities that promote muscle relaxation and circulation.

Sensory Rest: Sensory rest counters the overstimulation from screens, bright lights, and noise common in modern work environments.

Spiritual Rest: This type of rest involves connecting with something greater than oneself, whether through religion, nature, or personal values. It fosters a sense of purpose and belonging.

Creative Rest: This rest revitalizes your ability to be innovative and solve problems creatively. It often involves experiencing beauty or engaging in activities that stimulate your imagination.

By recognizing and incorporating these seven types of rest, individuals and teams can achieve sustained peak performance, creativity, and overall satisfaction in their work and personal lives.

Spot Award

Tanay GujaratiAssociate Software Engineer

Parth MaliQA Engineer

Bhakti VithlaniSoftware Engineer

Kajal PatelSoftware Engineer

HR Updates

As part of R&R activity, we have enhanced our program to make recognition more impactful and meaningful! This includes- new category of ‘change champion of the quarter for PMO’, revised awards, and the acknowledgement of family contribution for the achievement of the Synovergian. We aim to celebrate your contributions in a way that truly matters and we encourage you to strive for the awards.

Training sessions on “PoSH” led by an external expert covered employee rights and harassment procedures, with a separate session for our Internal Committee (IC) members to enhance their skills in handling complaints. Our goal is to ensure every employee feels safe, respected, and valued. Thank you for your ongoing commitment to a positive and respectful work environment.

We are now collecting feedback on closed support tickets for Infra, HR, Accounts and admin to gather ratings and insights for improvement. Your input will help us enhance our service quality and address any areas needing attention.

In line with our Go Green Initiative, this year we embraced a shift in our approach by eliminating the use of paper during the entire appraisal process. With our commitment to sustainability, we transitioned to a digital mode, streamlining the process while reducing our environmental impact.

As part of CSR activities, Roti Bank is created in our premises which is dedicated to distributing leftover food to those in need. This program collects the surplus food and ensure it reaches individuals and families facing food insecurity, helping to reduce waste and support community welfare. We’ve already received positive feedback and have seen the difference this initiative makes, as the smiles of those receiving the food truly reflect its impact. We encourage everyone to get involved and contribute to this meaningful cause, making a significant difference with compassion and generosity. We recently organized the heartfelt event "A Rakhi to Armed Forces" to express our gratitude to the soldiers who protect and serve our nation. We sent letters and presented Rakhis as tokens of our appreciation from our Synovergian sisters. Our simple gestures were aimed at brightening their day and honoring their dedication.

As part of our Sangini Programme, an engagement to foster meaningful conversations and connections was planned. In alignment with which we have introduced a Menstrual Work-From-Home Policy that provides all female employees with one additional work-from-home day per month during their menstrual cycle, offering added flexibility and support during days of discomfort.

To enhance our employee engagement efforts, weekly floor activities are designed to connect with employees and add a touch of fun to the workday. These activities aim to foster a lively, connected workplace while celebrating our team

We have started with gifting indoor plants as birthday gifts to Synovergians to foster an environment friendly and cleaner atmosphere.

Training Details

"Training is the bridge between potential and performance, guiding individuals towards excellence." We are thankful to the trainers who actively took charge and imparted learnings to Synovergians.

Training statistics (Trainer wise) in April To August (Training man hours)

Celebrating Success: Congratulations to Our 2024 Team Promotions!

Please join in congratulating the following team members on their promotions for the year 2024:

Technical Leadership Promotions

Dhwanil ShahVP-Technology & Solution

Jainal ShahDelivery Manager

Timir TrivediManager- QA (Automation)

Gargi MehtaProject Manager

Project & Program Management Promotions

Jaymin PatelSoftware Specialist

Vishwas GoswamiSoftware Specialist

Sagar VaidyaSoftware Specialist

Operations & Support Promotions

Dhara AgarwalDeputy General Manager - Human Resources

Kavita SinghAssistant Manager - Human Resources

Motivational Story: WOW Approach

Once upon a time, in a sunlit park in India, there was a young woman named Ananya. She found herself walking behind a mother and her three-year-old daughter, Aisha held a bright balloon, its string dancing just above her tiny fingers.

As they walked in the park, a cheeky breeze joined them. It did something sneaky—grabbed Aisha's balloon and made it fly high into the sky. Ananya, expecting tears to follow, braced herself for the familiar melody of a child's disappointment.

Yet, to her surprise, Aisha didn't cry. Instead, the little girl spun around with wide eyes, exclaiming, “WOW! It's going to meet the clouds!" Ananya couldn't help but be amused and touched by the unexpected joy that Aisha found in the balloon's escapade.

Later that day, Ananya received a phone call bearing unexpected news—an intricate challenge at work, a task that seemed as daunting as the vast sky above.

The initial response was a heavy sigh and a mental "Oh no, what should I do?" Yet, as Ananya paused to think, the memory of Aisha's spirited "Wow!" bubbled up in her mind. Inspired by the child's enthusiasm, she decided to approach the professional challenge with a similar curiosity.

That's interesting! How can I navigate through this?" Ananya thought, infusing a dose of positivity into her mindset. With newfound energy, she faced the obstacle not as an insurmountable problem but as a puzzle waiting to be solved, much like the wind-taken balloon in the park.

The "Wow!" approach worked wonders. Ananya not only conquered the challenge but also discovered creative solutions that impressed her colleagues.

Ananya's decision to apply the "Wow!" approach to a professional challenge inspired by an innocent exclamation of a 3-year-old illustrates the power of shifting perspectives. Often, difficulties appear insurmountable when viewed through a lens of negativity. However, choosing to see them with fascination, as Aisha did with her balloon dancing towards the clouds, transforms problems into puzzles to be solved.

It reminds us that life's journey is full of surprises, and by approaching it with a sense of awe and curiosity, we can make even the mundane extraordinary

So, the next time life throws a gust of wind your way, let out a hearty WOW! – and see how it transforms your perspective.

Facility Management Updates

In our ongoing efforts to elevate the visual appeal of our workspace and provide a more contemporary atmosphere, we are pleased to announce the successful completion of an extensive painting project throughout the office. The updated paintwork contributes significantly to a rejuvenated and inviting office atmosphere, enhancing both the aesthetic quality and overall work experience.
Thoughtful and motivational wallpapers emphasizing on our organization values has been printed on all the floors to keep the momentum and togetherness bonded.
Visitor card management feature has been added in HRMSLite application to automate the process and smoothen it operationally thereby.
To bring comfort and visual appeal all chairs have been refurbished.
As part of lift upgrade, it is now equipped with new LED lights, which provides better illumination as well as camera for safety purpose.
Multiple flavoured teas and instant coffee options are accessible for late working hours refreshment. These additions are designed to provide a refreshing break, aiming to boost efficiency and creativity in your work.
In alignment with our 'Go Green' policy, we are pleased to announce the implementation of a rainwater harvesting system. Additionally, we are actively working towards reduction in plastic usage by various interventions. To achieve this goal, we are adopting alternatives such as stainless-steel products, biodegradable disposables, optimization in sync with housekeeping team and ceramic mugs for tea/coffee servings.

Please reach out or raise tickets for any of the admin-related issues on HRMS>>Support>>Admin.

Fun and Puzzle

Secure your win by being the first to submit your answers! Email them to HR now and claim your spot as the early bird winner!

Synovergian’s Round-up

Thank you! Credit to all volunteers who actively supported this initiative to make it happen

Nirav Mevada
Aniket Kotalapure
Dhara Agarwal
Chintan Khetiya

Thank you for being a valued reader of our newsletter. We sincerely appreciate your support and engagement.
Your continued readership motivates us to deliver even better content. We look forward to keeping you informed and inspired in the future.

+91 79 49062116 – 7 synoverge

info@synoverge.com

Table of Content

Synoverge Insights

Focus on Client Centric Innovation:

Service Transformation:

Client Demand:

Operational Efficiency:

New Opportunities

Audit Unit

Bikes Company

Digital Design Service

Success Story

React Context API: Simple and Efficient Global State Management

Advantages

Considerations

Redux: Predictable and Scalable State Management

Key Principles

When to Use Redux

Advantages

Drawbacks

Comparison: When to Use Context API vs Redux

Use Context API

Use Redux

REACT AND TYPESCRIPT BEST PRACTICES Read More

Type Safety

Strongly Typed Props and States

Code Organization with Types, Interfaces, and Generics

Improved Developer Experience with TypeScript

Enforcing Best Practices with Linting and Type Checking

Avoiding ‘Any’ Type and Using Strict Mode

Preventing Bugs with TypeScript

Spot Award

HR Updates

Training Details

Read More

Celebrating Success: Congratulations to Our 2024 Team Promotions!

Technical Leadership Promotions

Project & Program Management Promotions

Operations & Support Promotions

Motivational Story: WOW Approach

Facility Management Updates

Fun and Puzzle

Synovergian’s Round-up

Thank you! Credit to all volunteers who actively supported this initiative to make it happen

Ahmedabad

Japan